Family Support
Services
The Monument Community
Partnership has a spectrum of family support services that at
the most basic is Information and Referral (I&R). The support
ranges to full multi-agency integrated case management. There is
a concerted effort to move away from only simple referral and to
assist families at a deeper level. Families often have an array
of inter-related challenges and barriers, and most issues
families face are complex and can be confusing It is frequently
difficult to find the right resource and navigate complex
agencies and systems. The goal of MCP's Family Support Services
is to determine what the family feels will improve their lives
and assist them in overcoming barriers and achieving their goals
and dreams. The emphasis is on early intervention and prevention
and is focused on increased coordination and integration between
the agencies and programs working with a particular individual
or family.
The Family Success
Team Model
The MCP Family Success
Team (FST) process starts with the family or individual
completing a comprehensive strength-based assessment to identify
areas of need, strength, and interest. MCP staff, a "Community
Host", then works with the Monument resident/family. Timely,
measurable and desired goals and outcomes are developed by the
family with the assistance of the Host. Based on the needs and
goals, a unique team of representatives from a variety of
agencies are identified to guide and assist the resident/family.
MCP brings together "specialist" agencies to meet with the
family and create an achievable plan, the Family Partnership
Agreement. The MCP Host acts as a generalist, assisting with
navigation through the service spectrum and providing continual
follow up and motivation. The Host often acts as a coach/mentor
supporting a resident through their change process. Each
"specialist" works on a specific issue with the family. Any
agency representative on the team can take the lead, with MCP
providing the detailed follow up and coordination. The team for
each family meets on a regular basis, every three months to
review the progress of the family and revise the service plan as
needed. The response from participating families has been
overwhelmingly positive as they build confidence and have real
success in achieving their goals.
Eligibility: Families
or individuals must reside in the Monument Corridor Community.
How to Participate:
Agencies/individuals can refer or Keller House (1760 Clayton Rd,
Concord, 94520) accepts walk-ins between 8:30 - 4:30 M-F. Phone:
925-798-9638
